Wythenshawe leisure centre rated ‘excellent’ in leading industry assessment

Wythenshawe Forum Leisure has achieved an ‘excellent’ score in a rigorous two-day Quest Plus Assessment.

Quest is a continuous improvement tool for leisure facilities and sports development teams, and is managed by Right Directions in partnership with Leisure-net Solutions, on behalf of Sport England.

The popular centre, run by leading operator Everyone Active in partnership with Wythenshawe Forum Trust and MCRactive, scored highly in many areas

within the mystery visit and formal assessment elements.

More than seven core modules were included in the assessment, and Wythenshawe Forum Leisure was particularly successful in the areas focused on customer journey, tackling inequalities, managing the team, and health and safety management.

Everyone Active’s contract manager, Phil Bowers, said: “We’re delighted with the outcome of the Quest assessment and believe it’s testament to the hard work of the team.”

“To be recognised for not only operational success, but also the positive impact the centre has on the local community, makes us really proud.

“At Everyone Active, we’re committed to providing quality facilities for all ages, abilities and interests, and we hope the local community can feel confident knowing their leisure centre has this added stamp of credibility.”