MCC – We’re in it together

We’re in this together 🐝 – 2 April 2020

As we know, the whole of the UK is currently having to stay at home to make sure we slow down the spread of Coronavirus. Lots of announcements, changes and disruption to our everyday lives. We’re all temporarily giving up seeing others and socialising in different ways to make sure we save lives.

Let’s be together, apart.

The newsletter for everything Coronavirus, all things Manchester, and isolation tips

We’re working with our partners across Manchester to bring you the latest Government rules, disruption announcements, new ways of coping with working from home and homeschooling – along with other tips during these strange times.

We don’t want to fill your inbox with updates, but we would like to bring you updates that affect you on a local level – to make sure you know what you really need to know.

We’re also throwing in some tips for getting through self-isolation and social-distancing, as well as sending our best feel-good stories. We could all do with some positive news right now.

Here’s the latest,

Manchester City Council


Help is available if you need it

Help is available if you need it. Call 0800 234 6123.

Freephone helpline to support most vulnerable in Manchester

A new freephone helpline to support the most vulnerable people in Manchester during the Coronavirus pandemic will go live on from 8.30am from Monday 30 March 2020 and this will sit alongside our comprehensive online portal www.manchester.gov.uk/coronavirus where people can access up to date information immediately.

This new service will initially offer support to:

  • People over the age of 70 who are self-isolating and have no support network
  • People who have received a letter from the NHS advising they are at higher risk or are medically vulnerable according to government criteria
  • Those who are self-isolating with no support networks (ie. friends or family).

Help will also be available, but not limited to, other groups such as carers, care leavers or young carers.

The primary needs that call handlers can help with are:

  • Delivery of food
  • Delivery of medication
  • Combating loneliness
  • Managing fuel top-up payments

The Hub’s freephone number is: 0800 234 6123 and lines are open Monday to Saturday, between 8.30am and 5.30pm. The helpline is being operated by redeployed Manchester City Council staff.

Learn more about the support


Our service changes

Latest changes to your council services. Click bullet points to read more about the changes:

All council services changes


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