Administration


Veterinary Receptionist – Greenbank Veterinary ClinicGatley SK8 4DN

£8.91 an hour  Urgently needed

Receptionist position for busy Veterinary Pratice in Gatley. Reception experience essential. Veterinary or animal care experience advantageous. Must be able to work in a fast paced environment.

Duties and skills required

  • Receiving clients and their pets for appointments, being sensitive to their needs and promoting a professional image at all times.
  • Working within a team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness.
  • Enthusiastic and motivated to provide high levels of customer service.
  • Must be able and willing to cover extra shifts as needed.
  • Aptitude for multi-tasking and being part of a team.
  • Booking appointments, taking payments, cleaning/re-stocking
  • 35 Hours per week.
  •  

Alternate shifts

  • Monday – Friday 08.00am – 3.15pm
  • Monday – Friday 12.15pm – 7.30pm
  • One in three Saturday’s 8.30am – 1.30pm.
  • Job Type: Full-time
  • Salary: Up to £8.91 per hour
  •  

Schedule:

  • Monday to Friday
  • Weekends
  •  

COVID-19 considerations:
We are operating a locked door policy to clients.

COVID-19 precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitisation,
 
 

Customer Service Administrator – BRODERICK GROUP LTDManchester M22

We specialize in vending & coffee solutions and are currently looking for an experienced Customer Service Administrator to join our energetic and fast growing team.

This role will appeal to a self-motivated individual who is proactive and works well under pressure, as part of a team with drive, determination and an eye for detail. You will need to be articulate, customer focused and offer the highest level of customer service.

Reporting directly into the Service Manager, this is a full-time integral role that will be supporting the whole team with a wide variety of day-to-day tasks. Office hours are between 8.00am – 5.00pm Monday to Friday (40 working hours per week).

Main tasks:

  • Customer interaction and account management duties
  • Handling incoming service call requests & distributing to engineers
  • Sales administration (including support with Power Point presentations and tenders)
  • Support in organising machines installations and transports
  • General enquiries call and email handling
  • Responding to requests from team, Service Manager and Account Managers
  • Procurement (check stationary inventory and manage uniform and other equipment requests)
  • Support updating and converting templates and documents into electronic format (i.e. creating JotForm templates)
  • Support Service Manager to rewrite and keep update department’s relevant procedures and process
  • Basic invoicing tasks
  • Any other ad-hoc administrative tasks

Candidate’s requirements:

  • Confident with IT, including Outlook, Excel, Word and Power Point
  • Ability to organise, prioritise and meet deadlines
  • Excellent numeracy and problem-solving skills
  • A positive ” can do attitude” with the ability to work on your own initiative
  • Team-player with excellent verbal and written communication skills
  • High levels of data accuracy and attention to detail
  • Customer service experience: 1 year (preferred)

What we offer:

  • Salary: depending on experience
  • 20 days holiday increasing with length of service, plus Bank Holidays
  • Company pension

Part-time hours: 40 per week

Job Types: Part-time, Temporary, Permanent

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

COVID-19 considerations:

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place

Work remotely:

  • No
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